Terms of service

Terms of Service

Welcome to Khareedo Mall. By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before placing an order.

1. General

This website is operated by Khareedo Mall. Throughout the site, the terms “we”, “us”, and “our” refer to Khareedo Mall.

By using our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and any other policies published on our website.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However:

  • Product colors may vary slightly depending on your device or screen.

  • Product images may sometimes be for illustration purposes.

  • Product dimensions, specifications, and availability may change without prior notice.

  • We reserve the right to correct errors or update product information when necessary.

3. Prices and Payments

All prices displayed on our website are in Pakistani Rupees (PKR) unless stated otherwise.

We reserve the right to change product prices at any time without prior notice.

Available payment methods may include Cash on Delivery (COD) and other payment methods displayed at checkout.

An order is considered confirmed only after it has been successfully submitted and accepted by us.

4. Orders

We reserve the right to accept or cancel an order for reasons including:

  • Product availability

  • Incorrect or incomplete customer information

  • Pricing or website errors

  • Suspicious or fraudulent activity

  • Delivery limitations

  • Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, we will arrange the applicable refund.

5. Cash on Delivery Orders

For Cash on Delivery orders, customers are responsible for providing accurate contact and delivery information.

Customers are expected to receive their confirmed orders at the provided delivery address.

Repeated refusal or failure to receive confirmed COD orders may result in restrictions on future COD orders.

6. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframe displayed on our website or communicated by our team.

Delivery times may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Incorrect or incomplete addresses

  • High order volumes

  • Circumstances outside our control

We are not responsible for delays caused by third-party courier services, although we will make reasonable efforts to assist customers with delivery issues.

7. Returns and Refunds

Our returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

If you receive a damaged, defective, incorrect, or incomplete product, please contact us within the applicable timeframe stated in our Return & Refund Policy.

8. Cancellations

Customers may request cancellation before an order is dispatched.

Once an order has been shipped, cancellation may no longer be possible and the customer may need to follow our return procedure.

9. Customer Information

Customers are responsible for providing accurate and complete information when placing an order, including:

  • Full name

  • Phone number

  • Delivery address

  • Email address, where required

We are not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

10. Prohibited Use

You agree not to use our website:

  • For any unlawful purpose.

  • To commit fraud or engage in fraudulent activity.

  • To provide false or misleading information.

  • To interfere with the security or operation of our website.

  • To attempt unauthorized access to our website, systems, or accounts.

  • To copy or misuse our website content without permission.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Text

  • Website design

  • Videos

is owned by or licensed to [Store Name], unless otherwise stated.

You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without our written permission.

12. Third-Party Services

We may use third-party services such as payment providers, courier companies, hosting services, analytics tools, and other service providers.

Your use of certain third-party services may also be subject to their own terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, [Store Name] shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including third-party courier delays, technical issues, service interruptions, or incorrect information provided by customers.

Nothing in these Terms is intended to exclude or limit any rights that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated terms.

15. Governing Law

These Terms of Service shall be interpreted and applied in accordance with the applicable laws and regulations of Pakistan.

Any disputes will be handled in accordance with applicable Pakistani laws and regulations.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Store Name: Khareedo Mall
Email: um0948993@gmail.com
Phone/WhatsApp: 03361098405
Business Address: Pakistan