Shipping policy

Shipping Policy

Shipping Policy – Usman Mart

At Usman Mart, we are committed to delivering your orders quickly and securely.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

  • Pakistan: Estimated delivery time is 3–7 business days, depending on your location.

  • Delivery times may vary during holidays, sales, or due to unforeseen courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location.

  • Free shipping may be offered on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number (where available) via email or SMS so you can monitor your shipment.

Delivery Information

Please ensure that your shipping address and contact details are accurate. Usman Mart is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delayed or Lost Shipments

While we work with reliable courier partners, delivery delays may occasionally occur due to weather, public holidays, or other circumstances beyond our control. If your order has not arrived within the expected timeframe, please contact us and we will assist you promptly.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product so we can help resolve the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.

Thank you for shopping with Usman Mart!